Shagle Billing Support

All purchases made on are discreetly billed using a third-party processor, SegPay. By using a third-party processor to bill your credit card for purchases on, we can offer discretion on your bank or credit card statement.

All questions, concerns, and queries regarding any purchase made on should be directed at the SegPay consumer self-service portal which you can access here. Once you have navigated to the portal, you can search for all transactions made from your account on by entering either the account number of the bank you used or the credit card number used along with your email address, purchase ID, or transaction number.

Should you be unable to find any transaction or purchase made on using this method, SegPay offer 24/7 customer service via email, phone, and by using the live chat located on their self-service portal.

Should any billing issues or concerns remain unresolved after contact with SegPay, you can contact our customer service team by using the contact form.



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